Privacy Policy
Last updated: February 2025
Reunionly ("we," "our," or "us") operates the reunionly.app website and platform. This Privacy Policy explains how we collect, use, and protect your information when you use our service.
Information We Collect
Account Information
When you create an organizer account, we collect:
Email address
Password (stored securely hashed)
Account name and contact information you provide
Event Information
When you create an event, we collect:
Event details (title, date, location, description)
Images and content you upload
Ticket types and pricing
Contact email for attendee communications
Ticket Purchaser Information
When someone purchases tickets, we collect:
Buyer name and email address
Attendee names (if provided during checkout)
Payment information (processed securely by Stripe—we do not store card numbers)
Automatic Information
We automatically collect certain technical information when you visit our site, including browser type, device information, and pages visited. We use this to improve our service and ensure security.
How We Use Your Information
We use the information we collect to:
Provide and operate the Reunionly platform
Process ticket purchases and send confirmation emails
Enable organizers to manage their events and attendees
Send transactional emails (order confirmations, refund notices)
Respond to support requests
Improve our service and fix issues
Information Sharing
With Event Organizers
When you purchase tickets, your name and email address are shared with the event organizer so they can manage their attendee list and communicate about the event.
With Service Providers
We share information with third-party services that help us operate:
Stripe: Processes all payments securely. Organizers connect their own Stripe accounts to receive ticket revenue directly. See Stripe's Privacy Policy.
Supabase: Provides our database and authentication infrastructure.
Cloudflare: Hosts our application and provides security services.
Resend: Sends transactional emails on our behalf.
Legal Requirements
We may disclose information if required by law or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. Event and order data is retained to support organizers' record-keeping needs. You may request deletion of your account and associated data by contacting us.
Data Security
We implement appropriate security measures to protect your information, including:
Encrypted connections (HTTPS) for all data transmission
Secure password hashing
Row-level security on our database
Regular security reviews
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and data
Export your event and attendee data (available to organizers in the dashboard)
To exercise these rights, contact us at the email below.
Cookies
We use essential cookies to keep you logged in and maintain your session. We do not use advertising or tracking cookies.
Children's Privacy
Reunionly is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: support@reunionly.app